An SOS can be sent in two ways:
- Press and hold the physical orange key on the top of the phone for five (5) seconds. You first need to have setup the red SOS key on the Cat S75 before it will trigger an SOS (this can be done by holding down the key for five seconds for the first time and then enabling the “Use SOS button”
- Tap the SOS button in the app and then press and hold the big SOS icon displayed on the screen for three (3) seconds.
The SOS response centre will be notified that you need assistance together with your location. After this you will be prompted to answer a series of questions that will provide the response centre with more context on your situation. If you cannot complete these your SOS alert will still be responded to. The response centre will try to engage in a two-way chat to gather more information on your situation. Again, if you are unable to respond to these, your SOS alert will still be managed by the response centre.